![]() ![]() ![]() ![]() The issue is that they sent the drive back to him in an external "Backup Plus Ultra Touch" which I could teardown to get at the standard SATA drive inside, but I'd rather not do that. It looks like they successfully recovered the drive, and returned it to him. Luckily the drive was within warranty, and Seagate said they would try to recover the drive if I send it in. He somehow managed to disable automatic cloud backups for his game save data (even though he pays for PS+), so he potentially lost everything. A little backstory my brother upgraded the internal drive of his PS4 to a 2TB Seagate SSHD and the drive ended up dying. ![]()
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